The other night, I lost 5 hours of my life to Time Warner Cable.
Allow me to write out my saga:
-TWC promised that the technician would come between 6-8 PM to fix my cable that was constantly cutting out
-By 9:00 PM, there is still no sign of said technician
-The technician calls at 9:15 PM to apologize that he's running 3.5 hours late, and will be there soon
-Technician arrives, "fixes" everything, then leaves by 9:45 PM
-Less than a minute after he walks out the door, the cable completely stops working
-I then spent over an hour on the phone with TWC's obnoxious automated menus to find a department that was a) still open and b) actually able to help me instead of offering me "Bundle Packages!"
-Finally, by 11 PM, my cable was working again...but I had lost 60% of my sanity.
It was rough. Between sitting purposelessly on the couch awaiting their arrival and then humming along to the background music every time I was put on hold with their tech support, I began to think that things couldn't get worse. To make myself feel better, I came up with a list.
Things that are worse than waiting for TWC to show up:
-getting stuck on an elevator
-missing your exit while driving on a highway...and the next one isn't for 15 miles
-arriving at work and then noticing a huge stain on your shirt
-trying to find your car in a parking lot after forgetting where you parked
-finding out the ending to a TV show before you watch it
-murder
It helped to put things in perspective.
No comments:
Post a Comment